Return & Refund Policy
We want you to have a great experience with our product. Please review our return and refund terms before placing an order.
Order Cancellation
Orders can be cancelled within 24 hours of being placed, for a full refund to the original payment method. To cancel, use the Track your order page with your email and order code, or contact our support team. After 24 hours, orders can no longer be cancelled.
Returns & Eligibility
Returns are accepted within 7 days of delivery only for products that arrive damaged, defective, or incorrect. Requests must include proof of purchase and supporting photos or videos.
Non-Returnable Items
We do not accept returns for change of mind, personal preferences, minor cosmetic variations, normal wear and tear, or damage caused by misuse, improper handling, or unauthorized modifications.
Refunds & Replacements
All requests are subject to review. Approved claims may be resolved through a replacement, repair, or refund, as appropriate. Refunds will be processed to the original payment method.
Shipping & Processing
Customers may be responsible for return shipping costs unless the issue is confirmed to be our error. Original shipping fees are generally non-refundable, except where required by law.
Additional Terms
We reserve the right to request additional information to verify claims. Nothing in this policy limits your rights under applicable consumer protection laws.
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